Privacy Policy | Your Data Security on Ninja Swap

At Ninja Swap ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency exchange platform.

Please read this Privacy Policy carefully. By accessing or using our service, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We collect information you directly provide to us when you:

Create an account (email address, username, password)
Complete a transaction (cryptocurrency addresses, transaction details)
Use two-factor authentication (phone number)
Contact our support team (communication details, issue information)
Subscribe to our newsletters or promotional content

1.2 Automatically Collected Information

When you use our service, we automatically collect certain information, including:

Device information (browser type, operating system, device type)
Log data (IP address, access times, pages viewed)
Transaction data (cryptocurrencies exchanged, amounts, timestamps)
Usage patterns and preferences

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These are used to analyze trends, administer the website, track user movements, and gather demographic information.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, maintain, and improve our services
Process and complete cryptocurrency transactions
Verify your identity and prevent fraud
Send transactional notifications and updates
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities
Protect the security and integrity of our platform
Comply with legal obligations and enforce our terms

3. Information Sharing

We may share your information in the following circumstances:

With service providers and partners who assist in operating our platform
In response to legal processes or to comply with applicable laws
To protect the rights, property, or safety of our users or others
In connection with a merger, sale, or acquisition of all or part of our company

We do not sell your personal information to third parties.

4. Security

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. These include:

Encryption of sensitive data
Regular security assessments
Secure server infrastructure
Access controls and authentication mechanisms

However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security of your information.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access to personal information we hold about you
Correction of inaccurate or incomplete information
Deletion of your personal information
Restriction of processing of your data
Data portability
Objection to certain processing activities

To exercise these rights, please contact us using the information provided at the end of this policy.

7. Children's Privacy

Our service is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

We operate globally and may transfer your information to countries other than your own. When we do so, we take appropriate safeguards to ensure the protection of your personal information in accordance with this Privacy Policy and applicable law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@ninjaswap.fi