Privacy Policy
Last Updated: May 1, 2025
At Ninja Swap ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency exchange platform.
Please read this Privacy Policy carefully. By accessing or using our service, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
We collect information you directly provide to us when you:
- Create an account (email address, username, password)
- Complete a transaction (cryptocurrency addresses, transaction details)
- Use two-factor authentication (phone number)
- Contact our support team (communication details, issue information)
- Subscribe to our newsletters or promotional content
1.2 Automatically Collected Information
When you use our service, we automatically collect certain information, including:
- Device information (browser type, operating system, device type)
- Log data (IP address, access times, pages viewed)
- Transaction data (cryptocurrencies exchanged, amounts, timestamps)
- Usage patterns and preferences
1.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. These are used to analyze trends, administer the website, track user movements, and gather demographic information.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process and complete cryptocurrency transactions
- Verify your identity and prevent fraud
- Send transactional notifications and updates
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Protect the security and integrity of our platform
- Comply with legal obligations and enforce our terms
3. Information Sharing
We may share your information in the following circumstances:
- With service providers and partners who assist in operating our platform
- In response to legal processes or to comply with applicable laws
- To protect the rights, property, or safety of our users or others
- In connection with a merger, sale, or acquisition of all or part of our company
We do not sell your personal information to third parties.
4. Security
We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. These include:
- Encryption of sensitive data
- Regular security assessments
- Secure server infrastructure
- Access controls and authentication mechanisms
However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security of your information.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to personal information we hold about you
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction of processing of your data
- Data portability
- Objection to certain processing activities
To exercise these rights, please contact us using the information provided at the end of this policy.
7. Children's Privacy
Our service is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. International Data Transfers
We operate globally and may transfer your information to countries other than your own. When we do so, we take appropriate safeguards to ensure the protection of your personal information in accordance with this Privacy Policy and applicable law.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@ninjaswap.fi